General Queries
Any individual 18 years of age and legally allowed to shop in United Arab Emirates, Saudi Arabia, Oman, Bahrain, Kuwait, The Philippines, Qatar and India can shop at ww.katrinqueen.com They need to possess a valid credit/debit card (VISA / MASTER CARD) issued by an authorized bank.
You can visit our page on the how to shop section link at the end of every page.
You can write to us at [email protected] for any queries you have about www.katrinqueen.com or your order. You can also give feedback on our website regarding our services. You can contact us for the following:
- Password-related queries;
- Login-related queries;
- My account/profile change queries;
- Payment-related queries;
- Merchandise/product-related queries;
- Website navigation-related queries;
- Pricing, promotion, discount-related queries;
- Delivery-related queries; or
- Anything that the customer may wish to clarify about www.katrinqueen.com
We take care not to spam our valuable customer’s mailboxes. However, sometimes our emails may land in your spam/junk mail folder. You will need to add www.katrinqueen.com mail ids ([email protected]) into your trusted sender list.
You have made during various online/offline interactions with us, we would communicate with you periodically for event-based communications such as order information, renewal notices, invites, reminders, special offers, etc. If you are not interested to receive any emails from us, you can select your preferences online in the “My Account” section. However, you would continue to receive transaction-based e-mails such as order confirmation mail, etc.